Lionrock Recovery affirms as company policy the following rights of clients who receive services.
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Treatment without discrimination as to race, color, religion, sexual orientation, national origin, age disability, or status as a disabled veteran.
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Care that is considerate and respectful. You will be treated with dignity in contact with staff, volunteers, board members and other persons representing Lionrock.
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A safe, healthful and comfortable treatment setting.
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To be free from verbal, emotional, physical abuse and/or inappropriate sexual behavior.
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Access to your personal health information.
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Participation in decisions regarding treatment.
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The name and function of or persons providing services and the identity of other personnel and institutions assisting in treatment.
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Complete and current information concerning your diagnosis, treatment, and expected outcome in terms you can be reasonably expected to understand.
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Receive information regarding condition/treatment options.
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Refuse treatment and to be informed of any potential consequences.
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Privacy to the extent consistent with care.
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Confidentiality of all records pertaining to your treatment, except as otherwise provided by law.
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Continuity of care and to be informed of the possibility of continuing requirements following the end of treatment.
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Refuse to participate in research.
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Examine and receive an itemized statement of all charges.
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Upon request, full disclosure of facility’s rules and regulations.
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If you have a grievance you have the right to report said grievance. You can use our grievance form here.
You may also report a grievance to the Joint Commission.
